Please note - the delivery companies cannot call before delivery - the time slot is an all day delivery.
Failed deliveries - if you are not at home the delivery company will try to delivery the next day. Please do not book a fitter for your flooring until it has been received in good condition
All prices on this web site are subject to change without notice. Whilst we make every effort to provide you the most accurate, up-to-date information, occasionally, one or more items on our web site may be mis-priced. In the event a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, Vinyl Flooring Online Ltd shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.
If an item's correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. You will, of course, have an opportunity to purchase the item at the correct price, if you so wish.
Quotes are valid for 15 days from date of quote provided. Orders placed based on this quote, payment needs to be made within 5 days. All orders placed require payment cleared before goods shipped.
Cancellation of Orders
A cancellation can only accepted when it will not cause loss or cost to Vinyl Flooring online, and only when the cancellation is registered and a reference number obtained from us. Vinyl Flooring Online will not accept any cancellation of the order once the vinyl has been cut.
The risk in goods shall pass to the Buyer at the point of delivery.
Title in and ownership of the good shall remain with the Seller until payment is made in full.
Buyers Obligations and Claims on Delivery
The buyer will examine goods carefully upon taking delivery. Vinyl Flooring Online will accept no liability for shortage, loss or damage of goods unless the goods are examined upon delivery, which must be noted on the delivery note at the tile of delivery if the goods are accepted, otherwise the Buyer should not accept the goods.
The Buyer will notify the Seller upon delivery and in writing within seven days of taking delivery of any error in quantity or description of goods delivered or that they were mixed with others not included in the contract or of any damage to goods revealed by such examination and not caused since delivery was taken.
Date of Delivery
Information on date or time of delivery is given in good faith, however the Company cannot accept responsibility for delays in delivery.
Every efford will be made to supply orders for floorcovering materials from one batch, but the Company cannot accept claims for shade variation once the material has been laid
Return of Goods
The policy of the Company is not to accept the return of goods, but where this is agreed a handling charge will apply.
Goods will be charged at current prices, as published by the appropriate manufacturer on date of delivery and are subject to change without notice. The Company cannot accept responsibility for out of date prices published in the Companys price list.
The warranty of the product is with the manufaturer not with vinyl flooring online. Please refer the manucturers websites for warranty and product manintenance guidelines.